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Post Archive by Year

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How To Increase Adherence With Outbound Calls

In Independent Pharmacy, IVR, SmartCall by adminNovember 13, 2020

Santaquin Pharmacy & Diabetes Center in Santaquin, Utah believes in providing more than just medicines. They take a patient-centered approach providing educational materials, and other special services to meet unique …

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New Horizons Makes Pharmacy IVR Switch

In Hospital System, IVR, SmartCall by adminNovember 13, 2020

New Horizons Healthcare, a not-for-profit community-based family health center located in Virginia, was frustrated with their existing IVR creating numerous problems for their staff and patients. Kimberley Slaughter, RPh, Pharmacy …

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And Then There Was One IVR

In Chain Pharmacy, Enterprise System, IVR, SmartCall by adminNovember 10, 2020

Intermountain Healthcare is an internationally recognized, nonprofit system with over 25 hospitals with 25 pharmacies, a Medical Group with more than 185 physician clinics, and an affiliated health insurance Company, …

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Playa Pharmacy Adopts New Cloud IVR and Phone Technology

In Independent Pharmacy, IVR, SmartCall by adminNovember 10, 2020

Playa Pharmacy in Playa del Rey, CA is a full-service independent pharmacy providing a wide range of products: prescriptions, compounding, homeopathic remedies, herbs, natural and organic supplements and superfoods. This …

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Out With The Old, In With The New

In Independent Pharmacy, IVR, SmartCall by adminOctober 23, 2020

For over 40 years, Professional Plaza Pharmacy has built the foundations of a flourishing business on the principles of kindness, old fashioned service, and quality care. Located next to a …

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Costs Down, Patient Services Up

In Chain Pharmacy, IVR, SmartCall by adminMay 20, 2020

El Rio has become one of the largest non-profit, community health centers in the United States. They focus on positive outcomes, never giving up and active prevention through compassionate people …

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Outdated Dialup to Hosted System

In Independent Pharmacy, IVR, SmartCall by adminApril 28, 2020

Jena Pharmacy is a small, independent pharmacy located in Jena, Louisiana that had just relocated to a new building across the street from the local hospital. The owner and pharmacist …

Recent Posts

  • How To Strengthen Pharmacy Social Engagement
  • Commitment to Better Communication
  • Blending IVR and Community Values
  • How To Increase Adherence With Outbound Calls
  • New Horizons Makes Pharmacy IVR Switch
  • And Then There Was One IVR
  • Playa Pharmacy Adopts New Cloud IVR and Phone Technology
  • Out With The Old, In With The New
  • Costs Down, Patient Services Up
  • Outdated Dialup to Hosted System

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