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Springfield Pharmacy Uses IVR to Maintain Family Values within The Local Community

In Independent Pharmacy, IVR, SmartCall by Jessica GardnerMay 3, 2021

In June 2019, when Tobias Billups opened his first pharmacy location, he knew he wanted an IVR system that would blend well with the pharmacy’s values. According to Tobias, “When …

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Santaquin Decreases Monthly Bill for Adherence Outbound Calls

In Independent Pharmacy, IVR, SmartCall by adminNovember 13, 2020

Santaquin Pharmacy & Diabetes Center in Santaquin, Utah believes in providing more than just medicines. They take a patient-centered approach providing educational materials, and other special services to meet unique …

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New Horizons Makes the IVR Switch

In Hospital System, IVR, SmartCall by adminNovember 13, 2020

New Horizons Healthcare, a not-for-profit community-based family health center located in Virginia, was frustrated with their existing IVR creating numerous problems for their staff and patients. Kimberley Slaughter, RPh, Pharmacy …

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Chain Pharmacy Moves from One IVR in Every Store to a Central Enterprise IVR

In Chain Pharmacy, Enterprise System, IVR, SmartCall by adminNovember 10, 2020

Intermountain Healthcare is an internationally recognized, nonprofit system with over 25 hospitals with 25 pharmacies, a Medical Group with more than 185 physician clinics, and an affiliated health insurance Company, …

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Playa Pharmacy Adopts New Cloud IVR and Phone Technology

In Independent Pharmacy, IVR, SmartCall by adminNovember 10, 2020

Playa Pharmacy in Playa del Rey, CA is a full-service independent pharmacy providing a wide range of products: prescriptions, compounding, homeopathic remedies, herbs, natural and organic supplements and superfoods. This …

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Professional Plaza Pharmacy Replaces IVR

In Independent Pharmacy, IVR, SmartCall by adminOctober 23, 2020

For over 40 years, Professional Plaza Pharmacy has built the foundations of a flourishing business on the principles of kindness, old fashioned service, and quality care. Located next to a …

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Switched To A Central IVR System to Reduce Costs and Improve Patient Services

In Chain Pharmacy, IVR, SmartCall by adminMay 20, 2020

El Rio has become one of the largest non-profit, community health centers in the United States. They focus on positive outcomes, never giving up and active prevention through compassionate people …

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Rural Pharmacy Streamlines with Hosted System

In Independent Pharmacy, IVR, SmartCall by adminApril 28, 2020

Jena Pharmacy is a small, independent pharmacy located in Jena, Louisiana that had just relocated to a new building across the street from the local hospital. The owner and pharmacist …

Recent Posts

  • Springfield Pharmacy Uses IVR to Maintain Family Values within The Local Community
  • Santaquin Decreases Monthly Bill for Adherence Outbound Calls
  • New Horizons Makes the IVR Switch
  • Chain Pharmacy Moves from One IVR in Every Store to a Central Enterprise IVR
  • Playa Pharmacy Adopts New Cloud IVR and Phone Technology
  • Professional Plaza Pharmacy Replaces IVR
  • Switched To A Central IVR System to Reduce Costs and Improve Patient Services
  • Rural Pharmacy Streamlines with Hosted System

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