Striving to promote community trust, wellness, and health, Comanche County Medical Center (CCMC) is part of a growing rural Texas Health System serving Comanche, Erath, and surrounding counties. As a …
Blending IVR and Community Values
In June 2019, when Tobias Billups opened his first pharmacy location, he knew he wanted an IVR system that would blend well with the pharmacy’s values. According to Tobias, “When …
How To Increase Adherence With Outbound Calls
Santaquin Pharmacy & Diabetes Center in Santaquin, Utah believes in providing more than just medicines. They take a patient-centered approach providing educational materials, and other special services to meet unique …
New Horizons Makes Pharmacy IVR Switch
New Horizons Healthcare, a not-for-profit community-based family health center located in Virginia, was frustrated with their existing IVR creating numerous problems for their staff and patients. Kimberley Slaughter, RPh, Pharmacy …
And Then There Was One IVR
Intermountain Healthcare is an internationally recognized, nonprofit system with over 25 hospitals with 25 pharmacies, a Medical Group with more than 185 physician clinics, and an affiliated health insurance Company, …
Playa Pharmacy Adopts New Cloud IVR and Phone Technology
Playa Pharmacy in Playa del Rey, CA is a full-service independent pharmacy providing a wide range of products: prescriptions, compounding, homeopathic remedies, herbs, natural and organic supplements and superfoods. This …
Out With The Old, In With The New
For over 40 years, Professional Plaza Pharmacy has built the foundations of a flourishing business on the principles of kindness, old fashioned service, and quality care. Located next to a …
Costs Down, Patient Services Up
El Rio has become one of the largest non-profit, community health centers in the United States. They focus on positive outcomes, never giving up and active prevention through compassionate people …
Outdated Dialup to Hosted System
Jena Pharmacy is a small, independent pharmacy located in Jena, Louisiana that had just relocated to a new building across the street from the local hospital. The owner and pharmacist …