In June 2019, when Tobias Billups opened his first pharmacy location, he knew he wanted an IVR system that would blend well with the pharmacy’s values. According to Tobias, “When …
Santaquin Decreases Monthly Bill for Adherence Outbound Calls
Santaquin Pharmacy & Diabetes Center in Santaquin, Utah believes in providing more than just medicines. They take a patient-centered approach providing educational materials, and other special services to meet unique …
New Horizons Makes the IVR Switch
New Horizons Healthcare, a not-for-profit community-based family health center located in Virginia, was frustrated with their existing IVR creating numerous problems for their staff and patients. Kimberley Slaughter, RPh, Pharmacy …
Chain Pharmacy Moves from One IVR in Every Store to a Central Enterprise IVR
Intermountain Healthcare is an internationally recognized, nonprofit system with over 25 hospitals with 25 pharmacies, a Medical Group with more than 185 physician clinics, and an affiliated health insurance Company, …
Playa Pharmacy Adopts New Cloud IVR and Phone Technology
Playa Pharmacy in Playa del Rey, CA is a full-service independent pharmacy providing a wide range of products: prescriptions, compounding, homeopathic remedies, herbs, natural and organic supplements and superfoods. This …
Professional Plaza Pharmacy Replaces IVR
For over 40 years, Professional Plaza Pharmacy has built the foundations of a flourishing business on the principles of kindness, old fashioned service, and quality care. Located next to a …
Switched To A Central IVR System to Reduce Costs and Improve Patient Services
El Rio has become one of the largest non-profit, community health centers in the United States. They focus on positive outcomes, never giving up and active prevention through compassionate people …
Rural Pharmacy Streamlines with Hosted System
Jena Pharmacy is a small, independent pharmacy located in Jena, Louisiana that had just relocated to a new building across the street from the local hospital. The owner and pharmacist …