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Post Archive by Year

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Santaquin Decreases Monthly Bill for Adherence Outbound Calls

In Independent Pharmacy, IVR, SmartCall by adminNovember 13, 2020

Santaquin Pharmacy & Diabetes Center in Santaquin, Utah believes in providing more than just medicines. They take a patient-centered approach providing educational materials, and other special services to meet unique …

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New Horizons Makes the IVR Switch

In Hospital System, IVR, SmartCall by adminNovember 13, 2020

New Horizons Healthcare, a not-for-profit community-based family health center located in Virginia, was frustrated with their existing IVR creating numerous problems for their staff and patients. Kimberley Slaughter, RPh, Pharmacy …

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Chain Pharmacy Moves from One IVR in Every Store to a Central Enterprise IVR

In Chain Pharmacy, Enterprise System, IVR, SmartCall by adminNovember 10, 2020

Intermountain Healthcare is an internationally recognized, nonprofit system with over 25 hospitals with 25 pharmacies, a Medical Group with more than 185 physician clinics, and an affiliated health insurance Company, …

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Playa Pharmacy Adopts New Cloud IVR and Phone Technology

In Independent Pharmacy, IVR, SmartCall by adminNovember 10, 2020

Playa Pharmacy in Playa del Rey, CA is a full-service independent pharmacy providing a wide range of products: prescriptions, compounding, homeopathic remedies, herbs, natural and organic supplements and superfoods. This …

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Professional Plaza Pharmacy Replaces IVR

In Independent Pharmacy, IVR, SmartCall by adminOctober 23, 2020

For over 40 years, Professional Plaza Pharmacy has built the foundations of a flourishing business on the principles of kindness, old fashioned service, and quality care. Located next to a …

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Switched To A Central IVR System to Reduce Costs and Improve Patient Services

In Chain Pharmacy, IVR, SmartCall by adminMay 20, 2020

El Rio has become one of the largest non-profit, community health centers in the United States. They focus on positive outcomes, never giving up and active prevention through compassionate people …

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Rural Pharmacy Streamlines with Hosted System

In Independent Pharmacy, IVR, SmartCall by adminApril 28, 2020

Jena Pharmacy is a small, independent pharmacy located in Jena, Louisiana that had just relocated to a new building across the street from the local hospital. The owner and pharmacist …

Recent Posts

  • Springfield Pharmacy Uses IVR to Maintain Family Values within The Local Community
  • Santaquin Decreases Monthly Bill for Adherence Outbound Calls
  • New Horizons Makes the IVR Switch
  • Chain Pharmacy Moves from One IVR in Every Store to a Central Enterprise IVR
  • Playa Pharmacy Adopts New Cloud IVR and Phone Technology
  • Professional Plaza Pharmacy Replaces IVR
  • Switched To A Central IVR System to Reduce Costs and Improve Patient Services
  • Rural Pharmacy Streamlines with Hosted System

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