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      • SMARTCALL IVR
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Category Archive

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How To Strengthen Pharmacy Social Engagement

In Independent Pharmacy, IVR, Social Media by Jessica GardnerSeptember 13, 2023

Four generations ago, Harold Stokes followed his dream and created Stokes Fresh Food Market when he bought a small store in Burley, Idaho. Today that dream is still being realized …

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Commitment to Better Communication

In 340B, IVR, SmartCall by Jessica GardnerNovember 29, 2022

Striving to promote community trust, wellness, and health, Comanche County Medical Center (CCMC) is part of a growing rural Texas Health System serving Comanche, Erath, and surrounding counties. As a …

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Blending IVR and Community Values

In Independent Pharmacy, IVR, SmartCall by Jessica GardnerMay 3, 2021

In June 2019, when Tobias Billups opened his first pharmacy location, he knew he wanted an IVR system that would blend well with the pharmacy’s values. According to Tobias, “When …

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How To Increase Adherence With Outbound Calls

In Independent Pharmacy, IVR, SmartCall by adminNovember 13, 2020

Santaquin Pharmacy & Diabetes Center in Santaquin, Utah believes in providing more than just medicines. They take a patient-centered approach providing educational materials, and other special services to meet unique …

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New Horizons Makes Pharmacy IVR Switch

In Hospital System, IVR, SmartCall by adminNovember 13, 2020

New Horizons Healthcare, a not-for-profit community-based family health center located in Virginia, was frustrated with their existing IVR creating numerous problems for their staff and patients. Kimberley Slaughter, RPh, Pharmacy …

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And Then There Was One IVR

In Chain Pharmacy, Enterprise System, IVR, SmartCall by adminNovember 10, 2020

Intermountain Healthcare is an internationally recognized, nonprofit system with over 25 hospitals with 25 pharmacies, a Medical Group with more than 185 physician clinics, and an affiliated health insurance Company, …

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Playa Pharmacy Adopts New Cloud IVR and Phone Technology

In Independent Pharmacy, IVR, SmartCall by adminNovember 10, 2020

Playa Pharmacy in Playa del Rey, CA is a full-service independent pharmacy providing a wide range of products: prescriptions, compounding, homeopathic remedies, herbs, natural and organic supplements and superfoods. This …

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Out With The Old, In With The New

In Independent Pharmacy, IVR, SmartCall by adminOctober 23, 2020

For over 40 years, Professional Plaza Pharmacy has built the foundations of a flourishing business on the principles of kindness, old fashioned service, and quality care. Located next to a …

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Costs Down, Patient Services Up

In Chain Pharmacy, IVR, SmartCall by adminMay 20, 2020

El Rio has become one of the largest non-profit, community health centers in the United States. They focus on positive outcomes, never giving up and active prevention through compassionate people …

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Outdated Dialup to Hosted System

In Independent Pharmacy, IVR, SmartCall by adminApril 28, 2020

Jena Pharmacy is a small, independent pharmacy located in Jena, Louisiana that had just relocated to a new building across the street from the local hospital. The owner and pharmacist …

Recent Posts

  • How To Strengthen Pharmacy Social Engagement
  • Commitment to Better Communication
  • Blending IVR and Community Values
  • How To Increase Adherence With Outbound Calls
  • New Horizons Makes Pharmacy IVR Switch
  • And Then There Was One IVR
  • Playa Pharmacy Adopts New Cloud IVR and Phone Technology
  • Out With The Old, In With The New
  • Costs Down, Patient Services Up
  • Outdated Dialup to Hosted System

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